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fast path

Level 3

for the first year ever, I was unable to download the next year program from inside my tax program.  I use Proseries Basic.  Instead, I had to go to the website and download.  I have a problem now - I have a 2019 return to send and can't because it tells me that I need the next year fast path "need to go to website and verify the fast path".  

I don't know where/how to verify the fast path for 2020 to satisfy the 2019 return!  What a pain!!

Thanks for all the help!

Jean Anderson

Jean Anderson
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1 Comment 1
Level 15

While on the Homebase of 2019, you should be able to go to the top menu and select "Tools" then "License Products" and that should trigger 2019 to work again.