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C
CardsCat
Level 2
February 16, 2021
Question

esignature requests-receiving error code-Object reference not set to an instance of an object

  • February 16, 2021
  • 1 reply
  • 4 views

I am receiving an error code as mentioned above. When I "Ask proseries" what this means, I get a new error code "CefSettings.BrowserSubprocessPath not found". Previous to today, I have had no issues.  Please help.  It's really slowing things down now.  Hoping for an answer here, to avoid long phone call to support.  Thank you

 

Cathy

 

This topic has been closed for replies.

1 reply

T
terileveille
Level 2
February 17, 2021

I was getting that daily and that function was considered malicious by my anti-virus and it was locking it in the vault, disabling my ability to update or use the integrated Docusign and also can interfere with signin.

I had to go into the virus vault and ask it to restore the item and create an exception.  About once a day my anti-virus tries to do it again, and i have to create the exception.  Annoying, but it works.

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