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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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- esignature requests-receiving error code-Object reference not set to an instance of an object
esignature requests-receiving error code-Object reference not set to an instance of an object
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CardsCat
Level 2
02-16-2021
05:51 PM
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I am receiving an error code as mentioned above. When I "Ask proseries" what this means, I get a new error code "CefSettings.BrowserSubprocessPath not found". Previous to today, I have had no issues. Please help. It's really slowing things down now. Hoping for an answer here, to avoid long phone call to support. Thank you
Cathy
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TaxTime92610
Level 2
02-16-2021
11:32 PM
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I was getting that daily and that function was considered malicious by my anti-virus and it was locking it in the vault, disabling my ability to update or use the integrated Docusign and also can interfere with signin.
I had to go into the virus vault and ask it to restore the item and create an exception. About once a day my anti-virus tries to do it again, and i have to create the exception. Annoying, but it works.
