Error Ind 689-01 2024

[cpapuck17]

Trying to file amended 1040X for 2024.  Won't permit. Getting error message 689-01 incorrect signature date.  Have tried enabling efile error box.  Still no filing.  Anyone have the answer, please.  Intuit is useless.

[ljr]

can you leave the date blank? or does that create another error?

[Just-Lisa-Now-]

You know that box we have to enter a PIN date in when we EFile (when the client signs the 8879), if youre doing an amended from a prior year, its still got the old date in it, you have to go put the current date in.

[cpapuck17]

Thank you but the date was changed to reflect the new filing date.

[cpapuck17]

NO

[Just-Lisa-Now-]

Then I dont know what to tell you, thats what the error means.

Is it a fed and state amended, did the date get changed on both returns?

[cpapuck17]

Date got changed on both returns.  Intuit accepted the State but it hasn't been processed.

Intuit is useless when it comes to this situation since it hasn't been corrected for 4 years.