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efile status malfunction

Mike3232
Level 3

Efile status shows "sent to intuit" but is rejected.   Need it to show rejected to fix.
Another says ''Sent to IRS'', but is indeed "accepted"

Why?

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5 Comments 5
GodFather
Level 8
Level 8

Just curious how you know the status of the returns if ProSeries is showing them as Sent to Intuit and Rejected?  Maybe a call to support is the way to go here. 

 

Just-Lisa-Now-
Level 15
Level 15

highlight the file in the list, then instead of Receive Acks, choose Update Acks of Selected Returns, see if that pulls it in.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Mike3232
Level 3

 

 

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Mike3232
Level 3

thanks, worked under pending

 

Mike3232
Level 3

Efile status in Intuit account

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