efile error about the EFIN number on the federal code is not registered

[BandJmcgee]

I have submitted a return 5 times and it has been rejected 5 times, for the same reason which is the EFIN is not registered, but it is because I had to submit it for approval before using the software.  It also says the return header needs to have the value "online filer" and that I need to update it with the IRS.  Has anyone else had this issue? 

[George4Tacks]

Do you have an EFIN from IRS? If not, no e-file.

If you have an EFIN, register it with ProSeries https://accountants.intuit.com/support/en-us/help-article/business-address/register-efin-intuit-e-fi...

[BandJmcgee]

Yes, I do have an EFIN and I have registered it with INTUIT.  Everything matches name, address and numbers what the IRS has is what Intuit has.  I cannot figure out what is causing this error.  

[sjrcpa]

if you've done all that, maybe you need to contact the IRS eservices desk. It might be something on IRS' end.

[BandJmcgee]

Ok.  Thank you,I do appreciate your trying help.