Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    EF Clients screen missing names, but other columns visible

    lyndaj0331
    Level 5

    All clients that i have transferred are listed under the 1040 tab, but on the EF Clients tab, it is distorted; names are missing, but the other columns are visible. 

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Comment 1

    We've had that issue occasionally.  Try going to the homebase tab at the top and clicking on the reset current view or the refresh view.  It has worked for us.

    0 Cheers