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E signature not working?

jh4
Level 1

Trying to get an E Signature for a 1040 client - the system says return is not eligible for e signature - Why

I have purchased the esignatures

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1 Comment 1
daley6
Level 2

That very same thing just happened to me and I have no idea why.  He is married filing separately and his wife's e-signature went through without a problem.

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