downloading software

[CNYtaxanda]

Everytime I go to download software, it goes through whole process then says "A problem occurred during installation. Patch failed to apply with error code 32.  Failure setting File's Time/date stamp."

Any suggestions?

Thank

[IRonMaN]

Have you tried rebooting your computer?

[CNYtaxanda]

Yup tried that 3 times.

[Just-Lisa-Now-]

Im sure youve checked this, but your computers date/time is all set correctly in the right time zone...youre in the US?

[CNYtaxanda]

I hadn't check it but I just did and I'm good there.  Does anyone know if there's and computer limitations? My computer is about 5 years old. Just guessing because customer service closed on Saturday.

Thanks everyone

[Just-Lisa-Now-]

Yes, there is a list of minimum system requirements for 2019.  A 64 bit system is the main one.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-2019-proseries-an...

[garyvan]

I just started an identical thread when I received the same error.  Then I googled the error and received a list of responses that indicate it's due to a missing file or erroneous configuration with the operating system.  It could have been caused by an inadvertent manual deletion on the part of the user, or from a de-installation of another piece of software.  The fixes entail either taking the PC to a technical specialist for update, or downloading PC repair software from the web (for a charge, of course).  There is a trust issue with that last option, at least for me.