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Download 2020 and Need Fast Path License

Level 1

I am trying to run 2019 corporate return (new) and get a message that I need to renew fast path.  I had a renewal of Lacerte for 2020 - Auto Renew in October.  I cannot find anywhere to purchase the fast path license.  I cannot install the 2020 package.  I cannot contact anyone for help.  I cannot find an email address for support.  When I call on the phone, I get a message that the office is not open and to call back during business hours.  I am going on my second day of this nonsense.  Help?

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2 Comments 2
Level 15
Level 15
I dont speak lacerte, but do you have a place to choose to update your program license in the 2019 software?

Level 15

You need to download new prep files for all the years. https://proconnect.intuit.com/community/tax-return/help/how-to-download-and-install-lacerte-prep-fil...

Here's wishing you many Happy Returns