If I'm working on a client tax return in Proseries and step away for some time, the program automatically shuts off and I have to reenter my password to get back into the program. Can this time be adjusted or totally turned off?
Best Answer Click here
This discussion has been locked. No new contributions can be made. You may start a new discussion here
No you cannot change that or stop it from happening.
No you cannot change that or stop it from happening.
The IRS is pushing security of tax data and this is one of the initiatives that they pushed.
Some folks have added a mouse wiggler to avoid the issue. I don't feel a need for that as long as I still have my 11 fingers - I just log back on if I have been away from the screen too long.
How long does it take to automatically log you out due to inactivity?
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.