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Docusign not opening

Level 2

Regarding Docusign, I have one PDF attachment that needs signatures and one PDF attached as a reference document.  

When I click through to "Continue to DocuSign", Docusign never opens.  It just processes and returns to Pro-Series.  When I open the Dashboard, the client says "In Process".  However, I can't open the client to continue.  

I have voided the e-signature and started over, but that doesn't help.

We have e-signed successfully the past several days with no issues. Now, it doesn't seem to be working.


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