Dependents

[Myk-Farsight]

I have a client I filed on efiled on 2/23/2021. It was accepted the same day by the IRS. They contacted me because they haven't received their refund. I opened their client file and a screen popped up saying some amounts had changed since efiled. I scrolled through them, and indeed the income as well as some of the deductions had changed. Also it stated the client had two dependents...which they don't and I didn't fill out the dependent information because they don't have any. When I went on "where is my refund" on the IRS sight it says I may have entered some of the information wrong..as in they can't find the return. I changed the refund amount to reflect both "original amounts" and new amounts, and it gives the same error. Any ideas?

[BobKamman]

Identity theft.  

[qbteachmt]

"I opened their client file and a screen popped up saying some amounts had changed since efiled"

It's a false warning.

Here: https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/proseries-2020-produce...