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Level 2
March 25, 2021
Question

Dependents

  • March 25, 2021
  • 2 replies
  • 11 views

I have a client I filed on efiled on 2/23/2021. It was accepted the same day by the IRS. They contacted me because they haven't received their refund. I opened their client file and a screen popped up saying some amounts had changed since efiled. I scrolled through them, and indeed the income as well as some of the deductions had changed. Also it stated the client had two dependents...which they don't and I didn't fill out the dependent information because they don't have any. When I went on "where is my refund" on the IRS sight it says I may have entered some of the information wrong..as in they can't find the return. I changed the refund amount to reflect both "original amounts" and new amounts, and it gives the same error. Any ideas?

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2 replies

BobKamman
Level 15
March 26, 2021

Identity theft.  

qbteachmt
Level 15
March 26, 2021

"I opened their client file and a screen popped up saying some amounts had changed since efiled"

It's a false warning.

 

Here: https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/proseries-2020-produces-message-for-e-filed-returns-with-the/01/145753#M243

 

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