Trying to create a 2023 client organizer for existing client. Instructions say go to file transfer and select box 1 "2022 Form 1040 to 2023 Organizer". This is not an option in the drop down window - has anyone had a similar problem?
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Click on updates. Then click on select and download new products. Make sure that the organizer module is checked.
Did you purchase the organizer module?
I believe so - I am on a year 3 of my 3 year contract. I was able to generate the client organizers in prior years. I assume the features would be the same over the 3 years.
I wasn't aware that ProSeries offered 3 year contracts. Which package did you purchase?
ProSeries Professional
Click on updates. Then click on select and download new products. Make sure that the organizer module is checked.
Thank you - client organizer was not checked. This solved my problem. Greatly appreciate your time and solution.
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