Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Client can't sign esignature
Client can't sign esignature
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
jbrex
Level 2
03-12-2022
11:41 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hello.
I have a client I sent the 8879-S to. He enters all the same info as always in Docusign and its says info is invalid (i.e. address, etc.) He's tried spelling everything out, abbreviating, his social...nothing is working. I keep needing to void and resend. Now ProSeries has charged me 2 signatures (it's a corp so only one is required) and he hasn't even been able to send me back the 8879-S.
Any ideas?
Thanks.
PS any idea how to get an unused signature credited back to your account?
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
