Changing the number of copies that print

[kcpa56]

I changed the number of copies to print on one return to 2 and now it stays at 2 even after I've changed it back to 1 multiple times.  I don't know where in the program to change it back to 1 permanently.

[Just-Lisa-Now- · Accepted solution]

This happens to me anytime I change the number of copies in the Print window....it stays until I make a change again then print an entire return again.

So open some simple return, open the Print Return window and change to 1 then print out the entire return, this will reset the copies back to 1 the next time you print.  It wont hold the change if you only choose to print 1 page, another weird quirk of proseries.

[Just-Lisa-Now-]

I rarely change the number of copies anymore since it makes it a hassle later, I just run it though the copy machine.

[itonewbie]

Printing is a function of Windows instead of PS.  Perhaps rebooting and/or reinstalling your printer driver may help?

[kcpa56]

If that were true, all items I print in Windows would print 2 copies but they don't!  Only ProSeries.

[itonewbie]

Have you tried rebooting and reinstalling your printer/driver though?