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Can we print a specific form, eg, form 1040?

RICK420
Level 1
I want to print form 1040, Why is that  I got the message that my account balance is low, and directed to pay per return?
My proseries app is unlimited federal and have 4 states?
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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

Top menu bar TOOLS > License Product  that should pull in your licensing information again and get rid of the error.

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
TaxGuyBill
Level 15

Have you tried re-licensing the software under the "Tools" menu?

You said you have 4 states.  Are you using ProSeries Basic?  Have you confirmed that you are not accidentally using the Professional version (which can be used on a Pay-Per-Return basis)?  Look at the very top of your screen to see if it say ProSeries Basic or ProSeries Professional.