Autofill Based on Zip Code Not Working in PS Professional

[Jaymndad]

When entering addresses in Proseries Professional the autofill feature, based on the zip code, is not working. Is anyone else experiencing this? Any fix?

[IRonMaN]

It's been working for me.  Are you having the trouble with all areas of the software or just certain parts?

[taxes96786]

Have you checked your options page, maybe you don't have it checked?

[snappy]

Weird, as of March 14th, 2024, I too have lost the auto fill feature and nothing was changed in my options!

[paulbehanna]

I'm having the same issue. Anyone resolve this yet?

[snappy]

This appears to be a TY 23 problem as I was working in TY 22 and zip code autofill works!

What a pain to have to type the city name and state in TY 23 Proseries Professional!

Been going on now for over 2 weeks with no download updates and no change to the check box in Tools!

Help.

[Tax Man Stan]

And I'm another that the auto fill quit working this season. Time consuming having to go back and enter the city and state.

[snappy]

This problem is still not resolved as any new return or addition of new W-2's into the 2023 TY PS professional requires city and state entry as of this writing.

[IRonMaN]

2023 returns aren't in high demand at this point in time so don't expect anything to change in the near future.

[sjrcpa]

Or the distant future.