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2024 Frozen

CharlieCPA
Level 1

After logging in, ProSeries freezes in a 2x3 inch box. It is completely frozen and cannot be expanded. I have tried running as administrator, uninstalling and re-installing to no avail. I am running ProSeries Professional as a standalone on a Windows 11 computer. Client files are accessed from a server.

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4 Comments 4
IRonMaN
Level 15
BobKamman
Level 15

I get that too, but then after 30 seconds or so it flashes a message that says, well, I don't recall what it says, I just close it by tapping the X a few times, and then it loads the program.  I think it's caused by my WiFi speed slowing down, I should try turning the 5G modem (or is that thing called the router?) off and on.  

BobKamman
Level 15

Turned off my computer, pressed the Reset button on my AT&T 5G gizmo, waited a few minutes, restarted the computer, ran a speed test, it's back to normal download speed, not the slow speed of a few days ago.  started ProSeries 24 program, no problems.  

PATAX
Level 15

I noticed that it started freezing up this year and it didn't do this before. I just wait it out and after a few minutes it is okay.