2021 Proseries wont load- screen blank- is anyone having this issue?

[Michelle111673]

Hello

I am having problem with opening 21 Proseries. I am getting a blank or white screen. It will not load. It wont open to the client list. I checked 2020 and it was fine. I tried shutting down and unplugging the computer, and reinstalling the software. No problem in signing in and entering the intuit code.. but it wont go all the way through like its stuck on a blank screen. What do I do?

[Just-Lisa-Now-]

Download the PS Toolhub and use REPAIR UPDATES

https://proconnect.intuit.com/community/system-responses/help/fix-common-problems-and-errors-with-th...

[Michelle111673]

thank you! after more review and testing and updates. I decided to uninstall the program and reinstalled and that worked! 

[Nigele1]

I am having this same issue. The sign in screen pops up but is just blank where the login information goes. i have cleared the cache, uninstalled, reinstalled, ran the Tools Hub for issues and I still cannot get the login screen. What's next?

[IRonMaN]

Support or a new computer.