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2019 Refund Delayed

Level 1

I filed the tax return in April 2020. Also sent a letter requesting the status of the income tax refund but have had no response from IRS. The original return had an incorrect bank account number - too many numbers so the refund did not go to any other bank. An amended return was sent in April to correct the bank account number. 

What is the best way to contact IRS other than letters to find out the status of the refund. Stimulus check was received but not refund.



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2 Comments 2
Level 15

Hi there,

You’ve come to an Intuit site supporting tax professionals, and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.



Here's wishing you many Happy Returns
Level 15
Level 15

Sending a letter back in April would have NO effect on anything, IRS hasnt been there to open any mail.

You can't amend for a bank account number, and again, nobody was opening the mail, so thats another lost cause.

If the bank account was incorrect, it gets bounced back to IRS and they issue a check to the address on the tax return.

Many returns filed in April are still stuck in processing....is that what you see when you check the Where's My Refund website?  If so, you'll want to call in, IRS does have people answering the phones now, but the wait time will be long, put it on speaker phone and keep yourself busy while you wait.