I used the Tax Conversion Data to convert from Lacerte to PTO. I was given information that it would take 1-3 days. It's now over a week. Why has my data not converted?

[itonewbie · Accepted solution]

You best bet is to follow up with Intuit Support over chat when they re-open on Monday.  Unfortunately, this is a peer-to-peer support forum and we won't be able to help in this regard.