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- Why isn't ProConnect creating the Federal return when I ask for the PDF? It's only giving me the state letter and return?
Why isn't ProConnect creating the Federal return when I ask for the PDF? It's only giving me the state letter and return?
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cmeder5-gmail-c
Level 2
05-17-2021
08:04 PM
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When I am in the View/Print Return PDF section, and click "Create PDF" it is only giving me the state letter and CA return. Where's the federal return? I'm guessing there's a box a missed? THis is a new client.
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lk02092018
Level 2
05-17-2021
11:03 PM
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You need to click where it shows the state to get back to the IRS. Partial Print shows up for each state and the IRS, but you have to change it to the one you are wanting to print/download. It will not give you all of them on one screen to print together.
