When and why would you send tax returns to Intuit?

[STR-B]

I wanted to know the purpose and benefit of this feature.  Is it for calculation error related issues, checking accuracy of the return, questions or concerns?

[PhoebeRoberts · Accepted solution]

I've only done it when there was a programming error that was keeping me from preparing a complete and accurate return. Like, "if you have oddball entries in these 3 fields, Lacerte screws up the calculation of this completely unrelated 4th field." Stuff where tech support has zero chance of creating the weird circumstances that are causing a problem.

It is 100% not for asking "Hey, did I do this return right?"

[STR-B]

Thank you  PhoebeRoberts,

Coincidentally, I actually found out first hand what "send to Intuit " under “return actions” meant after speaking with a representative about a tax return computing improperly with screen changes.  It was nice to have them there to walk me through and assist with back office issues.

STR-B