Taxpayers name being truncated on efile, the name is short? How can you get the return to e-file?

[abctax55]

Are you *sure* you can't efile the return?

I get that message often on clients - yet the efile goes thru just fine.

[Just-Lisa-Now-]

Its PTO, could it be a browser issue?

[George4Tacks]

https://proconnect.intuit.com/community/lacerte-discussions/discussion/e-file-diagnostic-regarding-t...