Re: You posted this under the Topic of ProSeries, but you cho...

Helpemout · ‎12-07-2019

Just-Lisa-Now- · ‎12-07-2019

You posted this under the Topic of ProSeries, but you chose ProConnect Online as your product...which program are you using?

If youre using ProSeries, can you find the actual file by filename the 18Data folder in Windows File Explorer, or is it missing from there as well? Can you find the file by filename anywhere on the computer?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

nadpa100 · ‎02-16-2023

I am missing the files on Proseries 22

nadpa100 · ‎02-16-2023

I found the files in the files 22 but my app also disappeared, how can I start a new return

nadpa100 · ‎02-16-2023

Hi are you still there?

sjrcpa · ‎02-16-2023

@nadpa100 This is not live chat support.

The more I know, the more I don't know.

I have several clients that have totally disappeared. I printed off the HomeBase missing file and did that. No results. Where else can I look for these files??

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