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Haven't seen any complaint about that. What exactly does the diagnostic say?
It's an *informational* diagnostic. It implies there 'might' be a problem with efiling; that it might slow down processing. I get it all the time with those liberated women who insist on hyphenating their last names ( I AM in CA after all 😂)
It has never caused a problem...
I got the very same information diagnostics today, 2/17/2020.
Ref #4557 Anyone getting Taxpayer's name being truncated in the e-File? On the forms, it looks fine. Client used the same name prior year.
Client filing married filing jointly using the same names as last year and I didn't have a problem; e-filed OK. This is the first time I've seen this message (see above): I don't know how to clear the diagnostic to file the return? Any help is greatly appreciated. Thanks.
Just ignore the diagnostic.. It doesn't interfere with e-filing.
If you have not already, you need to disable efile diagnosis for the specific client.
Then you should be able to e-file
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