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- Re: QBO Invitation for Existing ProConnect Client
QBO Invitation for Existing ProConnect Client
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PFA1981
Level 2
3 weeks ago
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How in the world the I accept an invite from a client for their QBO (we use the QBOA integration with ProConnect) and have it map to an existing client? Do I really have to call ProConnect and have all the past returns moved over to the new client that is connected to their QBO subscription?
Thanks
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PFA1981
Level 2
2 weeks ago
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Has no one else had this issue? Every time a pre-existing client migrates to QBO and invites us, I have to spend at least 30 minutes on the phone with ProConnect help to have ITO Care copy over the return to the new QBO connected client. It is insanity.
