Non-resident spouse SSN error

[Peter]

I am using Proconnect.

I have a client who is filing MFS, her spouse does not have a SSN or ITIN. I have marked the spouse's SSN as not applicable and clicked the box "Spouse is a nonresident alien and does not have an SSN/ITIN (MFS Only)". However, I am still getting this "Spouse's social security number is invalid. A valid SSN must be between 001-01-0001 through 665-99-9999 and 667-01-0001 through 899-99-9999 or must be a valid ITIN. US - Ref #54321" diagnostic error. I filed for her last year and cleared this up, but I am not sure how to fix it this year. The only difference is that she moved to the UK.

[celiadorrllc]

He can put applied for and fill out the W7 form for  her under Miscellaneous forms.  She would be considered a resident as the spouse of her husband for tax filing services only.  Then  it takes anywhere from 8 weeks up to arrive.  He will need that number for her state returns so they cannot be filed unless he gets the number.  She will need a passport or other identification to apply for the Itin.  Here is the IRS link for more info.  https://www.irs.gov/forms-pubs/about-form-w-7

[BobKamman]

Or she can file paper returns, right?

[TaxGuyBill]

Have you done what the bottom of his Help Article says to do?

Follow these steps to indicate the spouse is a nonresident alien:

1. From the Input Return tab, go to General ⮕ Miscellaneous Information/Direct Deposit.
2. Under the Miscellaneous section, check the Spouse is a nonresident alien and does not have an SSN/ITIN (MFS only) box.

   https://accountants.intuit.com/support/en-us/help-article/federal-taxes/troubleshooting-individual-d...

[Peter]

Yes, I clicked that box, that is how I got last year's return to e-file.