Is anyone else having a problem with ProConnect Tax Online selecting standard deduction when it is not the highest?

[Cynsummers]

Single person itemized $23,430 standard 12,400.  Program saying larger is 12,400.  Did a total computer shutdown but still happening today only.

[PhoebeRoberts]

Uncheck the box to take charitable above the line. Checking that box forces the standard deduction.

[Cynsummers]

Thank you, that fixed the problem.  I see if I would have read the whole description I would have know.