pameez
Level 1
04-14-2023
12:30 PM
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IntuitKatieB
Moderator
04-14-2023
12:43 PM
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@pameez Are you getting an error when sending the invite? What happens when you attempt it?
pameez
Level 1
04-14-2023
01:17 PM
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The option to send is not populating, see below. This appears to be only for one client.
IntuitGabi
Community Manager
04-14-2023
01:37 PM
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@pameez Thanks for the screenshot!
When you enter the email address, does the button highlight for you? Thanks!
pameez
Level 1
04-14-2023
03:23 PM
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No it doesn't.
IntuitKatieB
Moderator
04-14-2023
06:00 PM
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@pameez Thank you so much for confirming. This is not typical behavior and we'd definitely like to look at things more on the backend, if you wouldn't mind giving us a call to support. Based on the fact that it's just the one client, we suspect this will need a more in depth approach. Thanks!