Answered: Re: I am getting an error when attempting to efile -saying my ERO is not entered, but it is. What do I do?

Angels2715 · ‎02-12-2021

1st time user - used to use Lacerte

Angels2715 · ‎03-03-2021

It was relating to my settings. I called customer service and the rep walked me through a couple of screens to make sure my settings were good. that did the trick.

View solution in original post

IntuitBettyJo · ‎02-12-2021

Hi @Angels2715

Here is an article that may help! How do I enter my EFIN, PTIN, and ERO PIN into ProConnect Tax?

-Betty Jo

itonewbie · ‎02-12-2021

You may like to check that your Intuit account has the correct details of your verified EFIN.

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Still an AllStar

aseckrater · ‎03-03-2021

I am getting the same thing. How did you get this fixed?

Thanks!

Angels2715 · ‎03-03-2021

It was relating to my settings. I called customer service and the rep walked me through a couple of screens to make sure my settings were good. that did the trick.

I am getting an error when attempting to efile -saying my ERO is not entered, but it is. What do I do?

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