EFIN registration with ProConnect

[riggscpa]

ProConnect tells me that I must verify my EFIN number by submitting my Summary Application from IRS eservices. When I click on EFIN Registration/Update in Settings all I get is following:

"Unable to register EFIN"

"You don't have the appropriate permissions to complete this action. Consult your firm's administrator to update your user rights."

Hell, I thought I was the administrator. What is going on this year. BTW I have a copy of my EFIN summary application, I just don't know how to get it to ProConnect.

Any help out there?

Ron

[itonewbie]

Log into PTO and check your Firm Settings?

In case you already are the administrator, Intuit Support should be able to check your settings and fix it for you.

[riggscpa]

thanks for the reply.

It took 5 different individuals and many hours but

someone at proconnect finally did figure out and fix

the problem.

[db1987]

I'm having this exact problem. Do you know what intuit did on their end to fix it?