Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- Re: Efile
Efile
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Minnie1
Level 1
07-15-2020
06:19 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Is anyone having issue with efiling and how did you resolve it?
"E-file Transmission Failure
An unexpected error occurred while processing the return or creating the efile payload data. Problem occurred getting ef payload data. Problem occurred transmitting efile data"
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
3 Comments 3
IntuitAustin
Intuit Alumni
07-15-2020
06:43 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Do you have a PDF attached to the return? How large is the PDF if so?
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"
Minnie1
Level 1
07-15-2020
07:26 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi Austin, Jonah was able to help me with the attachment. I wasn't sure what was the error but when he walked me through it the same way i did and it worked that time.
MCPA
Level 1
04-08-2022
04:35 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hey guys, I've been having similar issues, but figured it out. This assumes you already tried reducing file sizes and are still getting the e-file diagnostic: the trick is to e-file the Federal tax return by itself, and then submit the state tax returns afterword. This worked for me - I hope this helps!
Related Topics
