Critical Diagnosis Error

[Mary SASLLC]

Hello Team, 

Please how do I fix this critical diagnostic error. I have reviewed the tax return and everything seems right. the form 4562 generated and it can show that evidence was checked. However, This critical diagnose still keeps coming up. can someone help shed some light. Thank you. Here is the error

" Schedule C: Auto and truck expenses require evidence to support the deduction. Failure to provide this support on Schedule C Part IV or Form 4562 Part V will cause the e-file return to be rejected by the IRS. If the vehicle in question is a heavy truck, mark the listed property check box or use a method for vehicles over 6000 lbs. in the depreciation input to satisfy the IRS e-file specifications for Reject 183"

[George4Tacks]

In the depreciation input, you should see 3 tabs on the top - Click Auto & Additional Information Complete full information there to remove the error. 

[Mary SASLLC]

Hello Goerge, thanks for your help. I have completed that section, I only checked boxes that apply to the vehicle, the listed property is also checked for 6000 over because it is over 6000. It still won't go away. I cannot check all boxes since many of them do not apply to the van. Is there anything else I can do? 

[abctax55]

Make sure you don't have anything entered on the Screen ? (I don't speak PTO - where you are entering the business income/expenses) on the line for vehicle expenses.  In Lacerte (PTO's big sister) that will generate a similar diagnostic.

[Mary SASLLC]

Hello,

thank you for responding. I don't really understand. do you mean I should leave the vehicle exp section blank and just complete the depreciation to generate the 4562? 

[abctax55]

Not sure, as PTO is similar ( but not  😉 to Lacerte.

I'm saying do NOT enter any vehicle expenses (like gas, license, etc) on the actual screen where you enter income & other expenses of the business.  If that's even an option with PTO; it is in Lacerte yet it messes things up.

Maybe @George4Tacks will wander back by soon & help as he does know PTO.

[Mary SASLLC]

okay Thank you. I think it may be the system at this point for Pro connect tax online. I did not enter any information for actual expenses and I double checked like you mentioned. This is how it's been completed in the form in the past unless there was an update on how the Vehicle exp and 4562 be recorded by the IRS. I would wait George to come back lol, but if still remains the same, I would try to bypass it and see if the return would be accepted. 

[George4Tacks · Accepted solution]

Here is Pro Connect how to enter https://proconnect.intuit.com/support/en-us/help-article/electronic-filing/enter-vehicle-expenses-sc...

Maybe you can use this Lacerte help to figure out if you need to resolve https://proconnect.intuit.com/support/en-us/help-article/federal-taxes/resolve-diagnostic-ref-584-sc...

Some Critical Diagnostics do not need to be resolved to e-file. As long as you are sure the 4562 looks right and that it really does not need any more attention, just go ahead and file the return. You can talk with contact Support EITHER https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assist... OR https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-...

OR NEW!!! https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assist...