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advanced user

angelyn
Level 1

beyond frustrated!  i have ONE user (but 2 are showing) and I can't print.  System says I need Advanced User status (so I purchased ANOTHER user -- now I have 2 Advanced and only need one -- how do I apply the correct user to the tax return?

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1 Comment 1
George4Tacks
Level 15

You are asking a community of other users. This is NOT something we can help you with. Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...

CALL THEM. CRY. MOAN. SCREAM. Get a refund for the 2nd user and have them train you how to do it without throwing money at them. 


Answers are easy. Questions are hard!