Account Activity

[alyle99]

I was looking at account activity in Pro-Connect and there is a login from an unknown device and browser and it always appears twice around 3 AM. I changed Password and to multi-factor login and it still appeared. Is this some sort of maintenance that Intuit does every night?

[itonewbie · Accepted solution]

If you suspect unauthorized access to your account, you need to call Intuit Support directly and have them investigate it.  This is not Intuit Support but a peer-to-peer community; we're only users of Intuit tax products like you and don't have any insight into what goes on in your account or Intuit.

[Leon2]

Did you find out what happened from Intuit?

[MarvelGlassllc]

I would really love to know what you found out about this account activity as I have the same thing happening on my account. I'm basically just trying to find out what the label "RESOURCE_ACCESS" means.

Thanks!