Prior Year return does not transfer

[haron789]

hi

My prior year tax returns does not transfer, any suggestion?

The box is checked, I tried another browser that did not work either

[Kathi_at_Intuit]

Hi @haron789 Thanks for stopping by the Community and posting your first questions. Here is a Support Article that might help troubleshoot this:

How to proforma prior-year returns into current-year returns in ProConnect Tax

If you need further assistance with this we would reach out to ProConnect Tax Support. 

[haron789]

Hi,

No, my problem was not resolved. Before reaching out I already tried the advise that was given 

[Kathi_at_Intuit]

Hi @haron789 Thanks for letting us know. Was support able to assist with either getting the file to Proforma or let you know why it would not?

[haron789]

Hi,

I spoke support twice before I reached out, none of their suggestion worked.

Thanks

[Kathi_at_Intuit]

Hi @haron789 Thanks for the update. We will check on somethings and get back to you. 

[Kathi_at_Intuit]

Hi @haron789 thanks for letting us know. We looked into this and have sent you a message.