Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- how to clear diagnostic WI 2560 in ProConnect? I have the info already entered but am still getting this diagnostic.
how to clear diagnostic WI 2560 in ProConnect? I have the info already entered but am still getting this diagnostic.
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
1 Comment 1
IntuitGabi
Community Manager
yesterday
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @TaxPro20
Diagnostic 2560 is a Critical diagnostic noting: The paid preparer, firm telephone number, and the PTIN-FEIN field must all be entered for electronically filed returns.
The recommendation is to double-check that both federal and state are marked for e-file on the Profile screen. If you're looking to only file state, still mark both for e-file and un-check federal on the File Return screen.
Still unable to clear the diagnostic? Here's how to contact ProConnect for help.
****
See what's trending in ProConnect Hot Topics
