How to clear Critical Error 20043?

[solesolutions]

Hi, Multi-state return, PA resident. PA state wages are higher than Federal wages because of PA state law differences. I entered the PA state income amount in W2 Box (16) State wages, if different.

I'm getting Critical Diagnostic "Input has been made in the input field "(16) State wages, if different". This input field should only be used when taxable state wages differ from the amount reported on the federal return due to law differences. For example, when a state does not allow wages to be decreased by 401K contributions. To allocate amounts earned from state sources only on a part-year or non-resident state tax return, check the "Multi-state" box in client information, then input the state source amount in the input field "(1) Wages, tips, etc". To report an amount on the non-resident state return, but not the federal return, enter "State" in the source column. This diagnostic will not impact your ability to e-file the return. US - Ref #20043"   

According to this I am using the override box correctly. If I ignore it I get this "Ignoring this diagnostic may result in an agency response. Are you sure you want to ignore it?" How do I get rid of the error so it doesn't get rejected by PA? Thanks for any input!

[sjrcpa]

Ignore it. If the PA return is correct, why would the PA "agency" respond?

[solesolutions]

This is my thinking, too, but I figured maybe someone in the community might have come across this and found an actual fix for it. Thanks for the reply!

[solesolutions · Accepted solution]

Just to follow up in case anyone else runs into this issue, I ignored the error, the e-file went through and it was accepted by PA so fingers crossed!