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    Esignatures and how to redeem them

    ART61
    Level 1

    I received 5 free esignatures. when I go to 'purchase' option I can confirm I have them (actually 10).

    I'm not set up to efile so would like to print the returns instead.    when I select 'File Return' and then to print return- the message comes up that I must purchase the return.

    which is what I thought I just did.    

    -  are these esignatures ONLY good for efiling? 

    - if not, how the heck do I access these free returns to print.

    HELP!

    thanks for any and all help - seems like a rather straight forward transaction - but is vexing me this morning

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    6 Comments 6
    Just-Lisa-Now-
    Level 15
    Level 15

    Did you purchase an Unlimited Returns license or a Pay Per Return license when you bought ProSeries? 

    If its asking you to pay when you try to print, sounds like youre on a Pay Per Return license.  If you think this is wrong, try using TOOLS > License Products and see if that pulls in your proper licensing info.

    (This has nothing to do with ESignature)

    Sorry, I just noticed that youre on ProConnect tax Online, my instructions were for ProSeries, sorry!

    PTO you need to pay a REP fee for each return (I think thats what its called) before you can print or Efile, but I dont know how it works


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    George4Tacks
    Level 15
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    Just-Lisa-Now-
    Level 15
    Level 15
    They just want to print the return, not Efile it...they dont need Esignature, right?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    George4Tacks
    Level 15

    Maybe @IntuitBettyJo could comment. Can I use esignature to get a signed 1040, then mail from my office? 


    Answers are easy. Questions are hard!
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    George4Tacks
    Level 15
    Why not get and EFIN? It takes a while, so I would start now. Hopefully you will be required to do so soon. https://www.irs.gov/e-file-providers/frequently-asked-questions-e-file-requirements-for-specified-ta...

    Answers are easy. Questions are hard!
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    TaxGuyBill
    Level 15

    @ART61 wrote:


    I received 5 free esignatures. the message comes up that I must purchase the return.

    which is what I thought I just did.    

    - if not, how the heck do I access these free returns to print.

     


     

    An e-signature is NOT a free return.  An e-signature means your client can 'sign' their return remotely.  That is just an add-on feature and is completely different than paying to prepare/print/e-file the tax return itself.