e-File Payment Record - No Debit to Client Bank on requested date

[CrimsonSky99]

Client called me stating that the IRS did not pull the money on the requested payment date.  Verified account and routing is correct, ProConnect generated the e-file Payment Record. Returns are in "Accepted" status. Pull was set for 4/14 and still nothing hitting the bank.  How do we know the IRS payment is going to go through?  Or is there some assurance from the the system that the request for payment went in? 

[George4Tacks · Accepted solution]

When was the return accepted? Did you specifically state to pay 4/14? Absent a date, the amount would debit 4/18. 

You can call the Practitioner Hotline,https://www.irs.gov/tax-professionals/practitioner-priority-service-r#:~:text=The%20Practitioner%20P....

[CrimsonSky99]

Return was accepted on 4/14.  Client called and the FED pulled the amount.  Now waiting on the state...