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Cannot print a prior year tax return while IRS is closed for e-file ?????

mmts
Level 3

I was trying to print a prior year (2021) tax return but got this strange error:

In red letters: PRINT for this year is currently closed. Tax year 2024 and prior year tax returns are not available for print or e-file while the IRS is closed for e-file.

This is a big time bug!! What has printing a tax return anything to do with e-filing???

When I was using Lacerte it was never ever a problem to print a tax return. But in ProConnect they prevent us from printing an existing prior year tax return!!!

This is highly unacceptable. Fix this bug Intuit !!!

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1 Comment 1
Quack_Shot
Level 3
Level 3

I found this from someone in the ProConnect Facebook group about people asking the same thing

 

"Is this a return that you had not yet burned a credit on? Seems thats the issue with everyone....if it's a return you had already purchased then you can print....but if it's a return that you had not yet purchased or used a credit on then somehow that's gotten tied into this Jan 13 date that restricts printing at this point."

 

So I'm guessing that is what is happening with yours as well. I think its all tied to the renewals that are processing. I just saw mine process on my credit card. So hopefully soon this will all be fixed. 

“The only true wisdom is in knowing you know nothing” -Socrates
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