Level 3
01-07-2025
10:58 AM
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I found this from someone in the ProConnect Facebook group about people asking the same thing
"Is this a return that you had not yet burned a credit on? Seems thats the issue with everyone....if it's a return you had already purchased then you can print....but if it's a return that you had not yet purchased or used a credit on then somehow that's gotten tied into this Jan 13 date that restricts printing at this point."
So I'm guessing that is what is happening with yours as well. I think its all tied to the renewals that are processing. I just saw mine process on my credit card. So hopefully soon this will all be fixed.
“The only true wisdom is in knowing you know nothing” -Socrates