Cannot get the error message disappear. Tried to attach pdf file for Form 1116, says it is attached but the Error message is still there. How to pass this error?

[gkh-financial]

Tried several times to delete and re-attach Form 116 Foreign Tax Reconciliation  pdf file. Error message still appears. Program cannot load input screen, have used the Input scree for email/misc but not luck. What am I missing? IRS has rejected the file.

[itonewbie]

What error message?

If it's buttons, refresh, etc. not working properly, here's what you should do:

1. Delete browser cache, cookies, and history; and

2. Restart PC.

If ProConnect Tax still doesn't function properly, try another browser (but make sure you also clear the cache, cookies, and history) and/or PC.

99% of the time, these steps will take care of the problem.

[itonewbie]

If it's some kind of diagnostic message you're getting, please come back with more info and spell out what the message says verbatim.