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Can anyone help me? I'm unable to print a 2019 hard copy 1040 for a client, whether a whole return or a single page of the return, from my 2019 ProConnect software.

Level 1
Cient's 2019 1040 return was prepared by me using ProConnect software.
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Level 15

Can you be more specific about the problem you are having?  What process you followed, at what point it stopped, what you see on the screen, what error message you received, etc.?

On normal days, I would have telepathed to be right there with you to read the screen but I can't because of social distancing.  So, a bit more info will be helpful.

Still an AllStar