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Browser not supported. How to download updated browser

chinesecpa
Level 1
 
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5 Comments 5
George4Tacks
Level 15
ettaxservice4u
Level 1

I already have chrome on my computer it says all updates are current but the is giving me error

George4Tacks
Level 15

@ettaxservice4u Is this ProConnect Tax (online software) you are using? If so, contact support via phone to help you work through this. https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-...

Try restarting your computer first.

If you are using ProSeries, https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/browser-not-supported-...

 


Here's wishing you many Happy Returns
Vincent LaSorsa
Level 1

Having the same problem, cannot open 2019 ProSeries.  Getting message to update browser.

 

Updated Chrome, Updated Microsoft Edge, downloaded and installed latest version of Mozilla FireFox.  Restarted computer.  Still getting message and cannot open 2019 ProSeries.  

 

Next idea?

0 Cheers
George4Tacks
Level 15

@Vincent LaSorsa Go look at the ProSeries product area. This for that other brand ProConnect Tax Online.

You probably will like https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-how-to-open-intuit-p...

 


Here's wishing you many Happy Returns