Setting up new users for Lacerte is a pain. The invitation system is not intuitive or even reliable. Resetting forgotten passwords should not require that users send in a picture of their Drivers License and await approval up to 24 hours. Our CPA firm's IT department should be able to handle a simple password reset, since they are the ones who created the account to begin with. The ability to sign in to Lacerte with a Microsoft 365 account would be huge.
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