Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

PDF Attachment issue

victor1
Level 1

I've attached a pdf to a return and continue to get an error saying that no pdf is attached. I am able to view the pdf, it is under the size requirement and it is not corrupted. Why is it giving me this issue? 

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Best Answer

Accepted Solutions
sjrcpa
Level 15

Did you pick the correct (per Lacerte) attachment from the drop down list?

The more I know, the more I don't know.

View solution in original post

6 Comments 6
sjrcpa
Level 15

Did you pick the correct (per Lacerte) attachment from the drop down list?

The more I know, the more I don't know.
victor1
Level 1
Yes. It is a 1098-c and i made sure to correctly add it to the right form and activity
K949
Level 1

did you get your attachment of Form 1098-C ?  Im having the same problems

Karron 

Drphibes
Level 7

Yup, same problem.   Submitted to Lacerte for about 10 days ago as a service request with no response.  I ended up printing and re-scanning the document.  I think some .pdf versions are not registering properly.

chaplickcpa
Level 1

Issue with 1098-C pdf attachment still not solved.

Drphibes
Level 7

So I solved my .pdf attachment problem by scanning the form using a different program (actually older Adobe Acrobat Professional) and the form attached and registered correctly.  It seems that there are .pdf formats the the program does not like.