Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Why is paying a bill with Lacerte so awful
Why is paying a bill with Lacerte so awful
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
tedhumphreville
Level 1
05-18-2021
06:17 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
The last four times I've tried to pay a bill with Lacerte, I spend a half an hour. Getting someone to help is a trial. How does Lacerte stay in business? Lacerte should be embarrassed. Would I recommend Lacerte? Fughettaboutiit! I don't see how they can look at their customers with a straight face.
Ted Humphreville 310 645 1783
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
2 Comments 2
1CAP-crunch
Level 1
11-22-2021
07:15 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Wow this manifestation of IT seemingly incompetence goes all the way back to May 2021 !!! Today while sitting on hold for 40 min the outgoing message was giving instructions / info about the Fourth of July holiday closure !! Thanksgiving is this week !! A couple of weeks ago I spent over an hour with someone who actually got my payment for Sept to process, but I had to load CHROME because Lacerte - ahem - couldn't work with FIREFOX. Good golly you can even pay ATT without signing in. RIC Schneider
tedhumphreville
Level 1
11-23-2021
09:11 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Oh.... That's because Lacerte 'cares ' about you......
Why don't they focus on did they get the job done or not?
Too much net promoter tests.
Who would want to work for lacerte?
