Wow this manifestation of IT seemingly incompetence goes all the way back to May 2021  !!!     Today while sitting on hold for 40 min the outgoing message was giving instructions / info about the Fourth of July holiday closure !!  Thanksgiving is this week !!   A couple of weeks ago I spent over an hour with someone who actually got my payment for Sept to process, but I had to load CHROME because Lacerte - ahem - couldn't work with FIREFOX.    Good golly you can even pay ATT without signing in.    RIC Schneider